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Usability test

 

A usability test is the best way to find out if your application is user-friendly or not – and why problems occur.

A usability test identifies issues regarding ease-of-use, learnability, visual appeal, and effectiveness. It also gives insights into how users think and behave.

It works like this:

First we identify which features or designs we want to receive feedback on. Where do you think the usability issues are, and what would you like the users to focus on throughout the test? Usable Machine then creates a test guide where the user is asked to try out different areas of the application or prototype.

We invite 5-10 users from the target audience. The users are asked to think aloud while working in the prototype, and we ask them follow-up questions such as “Why did you click there?” and “Tell me what you think about this page”.

We spend a total of approximately 1 hour per participant and ends the session with an interview addressing their overall opinion about what they have seen and any other relevant topics.

The results from the usability test are presented to the product team together with design suggestions that will fix the issues found in the test.

After the test, the design should be modified to make sure the usability issues are fixed.

Would you like to know more?
Call +45 31 450 500 or send a mail to ingrid@usablemachine.com.